Version: May 5, 2011

This Web site and related functions and services are operated and maintained by NiSource Gas Transmission & Storage Company (“NGT&S”, the “Company”, “we”, “our” or “us”)).  By using this Web site, you agree to be bound by and to use the Web site in strict accordance with these Terms of Use. If you do not agree to these Terms of Use, do not access or otherwise use this Web site.

This Web site may also contain forward-looking statements, as discussed below.

INFORMATION ON THIS WEB SITE IS PROVIDED "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

These Terms of Use and information on this Web site may contain technical inaccuracies or typographical errors. Information may be changed or updated without notice. NGT&S may also make improvements and/or changes in the products and/or the programs described in this information at any time without notice.

Please note that any information or material sent to NGT&S will be deemed NOT to be confidential, unless we have an agreement otherwise with you. By sending NGT&S any information or material, you grant NGT&S an unrestricted, irrevocable license to use, reproduce, display, perform, modify, transmit and distribute those materials or information, and you also agree that NGT&S is free to use any ideas, concepts, know-how or techniques that you send us for any purpose. The Company may modify these Terms of Use at anytime.  Material changes will be posted for thirty (30) days before becoming effective. NGT&S makes no representations whatsoever about any other Web site which you may access through this one. When you access a non-NGT&S Web site, please understand that it is independent from NGT&S, and that NGT&S has no control over the content on that Web site. In addition, a link to a non-NGT&S site does not mean that NGT&S endorses or accepts any responsibility for the content, or the use, of such Web site. It is up to you to take precautions to ensure that whatever you select for your use is free of such items as viruses, worms, trojan horses and other similar items of a destructive nature.

TO THE EXTENT ALLOWED BY LAW, IN NO EVENT WILL NGT&S BE LIABLE TO ANY PARTY FOR ANY DIRECT, INDIRECT, SPECIAL OR OTHER CONSEQUENTIAL DAMAGES FOR ANY USE OF THIS WEB SITE (INCLUDING WITHOUT LIMITATION INFORMATION OR INTERACTIVE FORMS), OR ON ANY OTHER HYPERLINKED WEB SITE, INCLUDING, WITHOUT LIMITATION, ANY LOST PROFITS, BUSINESS INTERRUPTION, LOSS OF PROGRAMS OR OTHER DATA ON YOUR INFORMATION HANDLING SYSTEM OR OTHERWISE, EVEN IF WE ARE EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Note, your user login ID and any password(s) used to access web based tools made available by the Company should be kept confidential. The Company is not responsible for any loss or damage incurred because you shared them with a third party or did not otherwise keep your user login ID and password confidential.

Reference on the Web site to any products, services, processes, hypertext links to third parties or other information by trade name, trademark, manufacturer, supplier or otherwise does not necessarily constitute or imply the endorsement, sponsorship or recommendation of NGT&S. Product and service information are the sole responsibility of each individual vendor.

Use of Our Forms

We attempt to secure your sensitive personal information provided on our online forms using a variety of technologies and security devices. However, NGT&S is not responsible for technical, hardware or software failures of any kind in relation to any use of this Internet site. We cannot know when problems arise on the Internet, or when equipment incompatibilities distort messages. We are not responsible for incomplete, distorted or delayed computer transmissions all of which may affect the information or interactive forms on this site.

Forward-looking Statement Disclaimer

This Web site contains "forward-looking statements" within the meaning of the federal securities laws, including (1) statements concerning NGT&S’s plans, objectives, expected performance, expenditures and recovery of expenditures through rates (on a consolidated, segment or subsidiary basis) and (2) any and all underlying assumptions and other statements that are other than statements of historical fact. There can be no assurance that actual results will not differ materially due to various factors, many of which are beyond the control of NGT&S, including, but not limited to weather, fluctuations in supply and demand of energy commodities, growth opportunities for NGT&S’s businesses, increased competition in deregulated energy markets, the success of regulatory and commercial initiatives, dealings with third parties over whom NGT&S has no control, actual operating experience of NGT&S’s assets, the regulatory process, regulatory and legislative changes, the impact of potential new environmental laws or regulations, the results of material litigation, changes in general economic and capital and commodity market conditions, and counter-party credit risk, and the matters identified in the  “Risk Factors” Section of NiSource Inc.’s most recent Form 10-K, and subsequent reports on Form 10-Q. Furthermore, historical results may not be indicative of future performance.

Privacy Statement

Version: May 5, 2011

NGT&S understands how important customer privacy is to you. We hope this statement will answer your questions about our information and privacy practices.

The Information We Collect About You

We collect and maintain certain information when providing services to you.  The information may be gathered through a variety of means such as by telephone, through this Web site or the mail, etc. This information includes among other things, your name, service address, mailing address, account number, consumption history and telephone number.

In addition, we may collect and maintain information volunteered by you, such as survey information or Web site registrations that are necessary for online transactions, including job applications.  Our Web site does not knowingly collect or maintain personal information from children under the age of 13.

Your visit to this Web site:  We collect information about usage of this Web site, such as the number of visitors to the Web site and the number of users that click on certain links or utilize certain services.  We may collect information regarding your browsing of this Web site. We reserve the right to use industry standard software to create summary statistics of the usage data we collect, which may then be used to highlight what our visitors find interesting, to improve the Web site design specifications, to identify system performance issues and for other internal purposes.  We may also collect information to, for example:

  • Help diagnose problems with our servers and to administer this Web site;
  • Organize the pages you have visited on this Web site;
  • Help us to recognize you if you visit multiple pages on this Web site during the same session, so that we don't need to ask you for your password on each page;
  • Display your e-mail address on our sign-in form, so that you don't need to re-type the e-mail address each time you log in to your account;
  • Provide you with a more individualized delivery of information and an optimal viewing experience on this Web site; and
  • Let us know whether you received and opened our e-mail.

In collecting the above information for these purposes, we reserve the right to store small items of data ("cookies") on your hard drive and/or use a range of industry standard technologies, which may include, without limitation, cookies, pixels, and beacons.  Maintaining the confidentiality of your sensitive personal information is important to us.  The Company takes steps to protect from public disclosure your social security and bank account numbers and other sensitive personal information.  However, sensitive personal information may be shared with affiliates, agents, contractors, vendors and other organizations that assist us in the conduct of our business. We further reserve the right to disclose, without your consent, any communications or sensitive personal information, when requested to do so by courts, government agencies or by law enforcement authorities; or in connection with the possible sale or reorganization of all or a portion of our business; or when we believe that disclosure is reasonably necessary or appropriate to prevent physical harm, or financial loss.

We do not share your information with independent third parties for their marketing purposes.  If you believe the information the Company holds about you is inaccurate or incomplete, please contact us, so we can investigate your concerns.  If you have any questions regarding your information or our privacy practices please click here for information on how to contact us.

The Company may modify this Privacy Statement at anytime. Material changes will be posted for thirty (30) days before becoming effective.